62 01 01

ELCART/UnionPay Gold

A convenient tool for paying travel, entertainment and other company expenses

Валюта: KGS, USD

ELCART/UnionPay Gold
ELCART/UnionPay Gold
ELCART/UnionPay Gold

Card benefits

  • Free issue

  • 1st year of service - KGS 1200 / USD 15

  • Further maintenance - KGS 1600

  • Cashing out - 0%

  • Minimum balance - KGS 800

  • SMS notification

  • Connection to KICB application

  • Internet payments

  • Automatic currency conversion

  • Overdraft limit

  • Discount program

  • Wide ATM and branch network

Тарифы

FAQ

  • At what age can I apply for a card?

    The card can be issued to individuals who have reached the age of 16; age of holders of additional cards is 14.

  • How do I get a card? What is the production time?

    You can order a bank card through various methods:

    • Order online through the website
    • Order online via the KICB application
    • Apply at any branch of the Bank

    When applying for a bank card:

    • You must have an identity document with you.
    • Fill out the necessary forms (application and contract).
    • Pay the cost of annual card maintenance according to the Tariffs.

    The production period of the card from the date of submission of the application is 7-10 banking days. Urgent issue of the card (only in Bishkek and Osh) within 2 banking days is done for an additional fee in accordance with the Bank's Tariffs.

  • Can I find out the available balance on the card account by calling by phone?

    No, you can't. This information is confidential, and in order to protect the interests of the cardholder, the account is not provided by phone. You can find out the available amount on the card account by requesting a statement indicating the available amount using any ATM of the Bank or POS terminal installed in the Bank branch, as well as via Internet banking.

  • Where to contact if the ATM has taken my card and not giving it back?

    First of all, you need to block the card. Then contact the bank that installed the ATM. The details by which you can contact the ATM owner are usually indicated on the front panel. If you could not identify the bank that maintains the ATM, then you should call your bank and tell the country, city, street and number of the house where the ATM is located. The bank's specialists will tell you the name of the bank and the phone number, and will provide other necessary assistance. To facilitate and speed up communication with your bank, we recommend to name the card number (write it down in your notebook). To get a card back, you will need an identity document and also, probably, you will have to write a special application.

  • Who should I contact in case of malfunction of KICB ATMs?

    To the nearest branch of the Bank at the location of the ATM or call the Contact Center.

  • Is there a limit to the period of use of the card?

    Yes. The card is valid until the end of the month and year indicated on the front side. Operations are not carried out on expired cards. To replace the card due to its expiration, you can apply online through the website, Internet banking, or you need to apply in writing to any KICB branch. We recommend that you replace the cards due to expiration in advance.

  • What should I do if a card is lost or stolen?

    It is necessary to block the card urgently through the KICB Application or inform the Bank's Contact Center by phone +996 (312/553/774/704) 62 01 01 or the Interbank Processing Center by phone (+996 312) 66-43-25 or 62-72-30.

  • How can I gain Internet access to the card?

    You can enable online access through the KICB app. You can also contact any branch of the Bank and fill out an appropriate application. Access to Internet operations on the card becomes available in one working day.

  • I have other questions that I haven't found the answers to in this document. What should I do?

    Call the Bank's 24-hour Contact Center: (0312) 62 01 01; (0553) 62 01 01; (0774) 62 01 01; (0704) 62 01 01 - WhatsApp, send us a message in the chat, on social networks or contact us by email [email protected] .

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