On this page only appeals on illegal actions of bank employees are accepted. You can send an appeal to the Ethics & Trust Hotline 24/7 (including anonymously*).

Request to Ethics & Trust Hotline

* You can send a message without providing your personal data, however, only those anonymous messages that provide physical evidence, specific facts, objective data and logical information, and which are considered relevant and necessary, will be considered for the start of the investigation.

Describe the situation. Minimum number of characters - 20, required field

The applicant can use other channels of information:


Send a paper letter to the address

720040, Erkindik ave. 21 (crossing Moskow str.), Bishkek, with the mark "Ethics & Trust Hotline", KICB CJSC, to Chief Executive Officer


Call the "Ethics & Trust Hotline" by

+996 (559) 535 002, available from Monday to Friday from 09-00 to 18-00 (Lunch break from 12.00 to 13.00)


Personal meeting with the management of the Bank at the address

720040, Erkindik ave. 21 (crossing Moskow str.), Bishkek