SCHEDULE OF TARIFFS1 FOR MASTERCARD CARDS FOR INDIVIDUALS
(Effective from November 13st, 2023)
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Transaction / service
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Card type
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Mastercard Standard
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Mastercard Gold
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KGS
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USD
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EUR
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KGS
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USD
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EUR
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1.
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Issuance of primary Mastercard card (contact/contactless)
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1.1.
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Issuance of primary Mastercard card with standard design
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1.1.1.
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Issuance of card (takes up to 7 business days – in the Bishkek, 10 business days – in the regions)
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Free of charge
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Free of charge
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1.1.2.
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Fee for urgent issuance/reissuance
(takes approx. 2 business days, available only in Bishkek)
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KGS 600 / USD 7 / EUR 7
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KGS 1500 / USD 20 / EUR 20
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1.1.3.
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Annual card maintenance fee for the 1st year
(paid upon opening of the card)
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KGS 300/ USD 4 / EUR 4
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KGS 1000/ USD 12 / EUR 12
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1.1.4.
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Annual card maintenance fee for the 2nd and following years
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300
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4
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4
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400
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12
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12
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1.1.5.
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Minimum Balance
(The minimum balance is blocked on the card account at the first receipt on the card account. The amount is available after card expiration or account closure.
Minimum balance also applies to the supplementary card)
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200
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2
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2
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400
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5
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5
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1.1.6.
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Fee for primary card renewal upon expiration2
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Free of charge
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Free of charge
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1.1.7.
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Reissuance of primary card in case of lost / stolen / blocked or damaged card
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KGS 300 / USD 4 / EUR 4
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KGS 400 / USD 5 / EUR 5
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1.2.4.
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Fee for the transfer of funds from the card tied to e- wallet "Elsom"
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0,15%
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0,15%
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2.
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Accrual %% on the balance (annual), min balance 10,000 som
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3%
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0%
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0%
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3%
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0%
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0%
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3.
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In KICB network
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3.1.
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Cash withdrawal fee in ATMs
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0%
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0%
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3.1.1.
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Cash withdrawal fee in POS-terminals
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0,5%
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0,5%
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3.1.2.
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Receiving USD in cash at KICB cash desks
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Set by the bank on a daily basis
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3.2.
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Cash withdrawal fee for technical or allowed overdraft3
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1,5%
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1,5%
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3.3.
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A card-to-card money transfer (if CARDEX4 is available)
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Free of charge
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Free of charge
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3.4.
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Payments for goods and services5
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Free of charge
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Free of charge
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3.5.
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Card account statements
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3.5.1.
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Balance inquiry
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Free of charge
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Free of charge
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3.5.2.
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Mini–statement
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Free of charge
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Free of charge
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3.5.3.
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SMS – notification (monthly service fee)
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90
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1
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1
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90
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1
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1
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4.
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In other banks’ network
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4.1.
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Cash withdrawal fee in ATMs and POS-terminals
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1,5%
(min fee KGS
250)
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1,5%
(min fee USD 3)
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(1,5%
(min fee EUR 3)
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1,5%
(min fee KGS
250)
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1,5%
(min fee USD 3)
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(1,5%
(min fee EUR 3)
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4.2.
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Cash withdrawal fee for technical or allowed overdraft3
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1,5%
(min fee
KGS 250)
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1,5%
(min fee USD 3)
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1,5%
(min fee EUR 3)
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1,5%
(min fee KGS
250)
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1,5%
(min fee USD 3)
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1,5%
(min fee EUR 3)
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4.3.
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A card-to-card money transfer (if CARDEX4 is available)
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30
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0,3
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0,3
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30
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0,3
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0,3
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4.4.
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Payments for goods and services5
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Free of charge
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Free of charge
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4.6
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Card account statements
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4.6.1.
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Balance inquiry
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70
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0,8
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0,8
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70
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0,8
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0,8
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4.6.2.
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Mini-statement
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70
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0,8
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0,8
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70
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0,8
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0,8
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5.
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Operations by cards issued by other banks in KICB devices
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5.1.
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Cash withdrawal in KICB ATMs
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Free of charge
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Free of charge
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5.2.
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Payments for goods and services in KICB POS-
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Free of charge
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Free of charge
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terminals
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6.
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Card blocking
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6.1.
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Temporary blocking
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Free of charge
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Free of charge
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6.2.
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Adding card to stop list (Card will be permanently blocked and must be re-issued at the standard charge)
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Free of charge
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Free of charge
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6.3.
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Card unblocking
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Free of charge
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Free of charge
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7.
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Other fees
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KGS
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7.1.
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Fee for return of captured KICB card from KICB ATM (no later than 5 business days6)
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100
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7.2.
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Fee for urgent return of KICB card, captured by KICB ATM in Bishkek, in 1 day period
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800
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7.3.
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Fee for return of KICB card, captured by other
bank’s ATM (Card shall be returned after planned cash collection of ATM, max. in 60 (sixty) day period)
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250
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7.4.
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Fee for considering KICB customer claim/dispute
on transaction made in KICB network. (Standard term of considering is 5 business days6)
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100
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7.5.
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Fee for considering KICB customer claim/dispute on transaction made in other banks’ network.
(Standard term of considering is set by the Payment system)
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500
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7.6.
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Fee for providing photo report from KICB ATM for KICB customers (no later than 10 business days6)
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250
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7.7.
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Fee for providing photo report from KICB ATM
for customers of other banks (no later than 10 business days6)
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800
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7.8.
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Fee for considering claim/dispute on transaction
from cardholders of other banks (Standard term of considering is 30 days)6
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700
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7.9.
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Fee7 for return of card issued by other bank, captured by KICB ATM (Card shall be returned after
planned cash collection of ATM, max. in 60 (sixty) day period)
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500
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7.10.
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Fee7 for urgent return of card issued by other bank, captured by KICB ATM (Card shall be returned after
planned cash collection of ATM, max. in 2 business days period6)
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800
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8.
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Mastercard Global Customer Assistance Service fees (EUR)8
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8.1.
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Emergency replacement card
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148
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8.2.
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Emergеncy cash advance
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95
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8.3.
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Lost/stolen card report
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35
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8.4.
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Virtual payment for services when card not present
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125
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1 All bank fees include a sales tax of 2%.
2 Re-issuance upon expiration of the card is possible if the card expires no earlier than 2 (two) months after the client contacts the Bank.
3 Cash withdrawal from borrowed funds is only possible when conducting transactions with the card in KICB devices and third- party banks.
4 CARDEX is a local card-to-card money transfer system.
5 In the case of Card transactions in a currency other than the currency of the Card account, conversion is carried out taking into account the exchange rate premium of up to 3% of the official rate of the Payment system. In the Operations Register, the amount of the completed Card transaction is reflected taking into account the exchange rate premium on the date of the Card transaction using the Cards.
6 Since an application for dispute transaction is submitted. Moreover, the commission for consideration of the application is withheld even if the appeal was false / unfounded.
7 If the name of the cardholder is embossed on the card and the client is authentificated.
8 Commissions for emergency services, providing in abroad, settled by Payment system and can be changed in one-way order. Transaction currency exchange is carried out with the exchange rate of the day of transaction processing.
CARDHOLDER BANK
Standard spending (daily) limits1:
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CARD TYPE
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Daily Limits
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Single transaction
limit
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ATM
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Cash-in ATM (replenishment)
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Manual Cash
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E-commerce2;3
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Purchase
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Money transfer and
utility payment
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Amount
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Number
of transactions
|
Amount
|
Number
of transactions
|
Amount
|
Number of
transactions
|
Amount
|
Number of
transactions
|
Amount
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Number of
transaction s
|
Amount
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MC
Standard in KGS
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270 000
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15
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685 000
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10
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270 000
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5
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270 000
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15
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270 000
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15
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50 000
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MC
Standard in USD
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4 000
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15
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10 000
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10
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4 000
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5
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4 000
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15
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4 000
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15
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-
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MC
Standard in EUR
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4 000*
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15*
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10 000*
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10*
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4 000
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5
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4 000*
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15*
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4 000*
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15*
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-
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MC Gold in KGS
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270 000
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20
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685 000
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10
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1 500 000
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5
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270 000
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15
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270 000
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15
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50 000
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MC Gold in USD
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4 000
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20
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10 000
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10
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20 000
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5
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4 000
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15
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4 000
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15
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-
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MC Gold in EUR
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4 000*
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20
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10 000*
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10*
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20 000
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5
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4 000*
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15
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4 000
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15
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-
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*
*only in KGS or USD equivalent
1. Daily limits for Mastercard cards may be extended upon written request of the customer.
2. Remote payment for goods and services includes the types of payments that do not require the physical presence of the card for payment, i.e, reservation services in hotel complexes by fax, the payment by phone or by mail (MOTO: mail order / telephone order), etc.
3. The option of online transactions or remote payment is closed on all cards by default. To open this option, it is necessary to fill out an application or open access yourself through the I-bank mobile application.